This Privacy Policy describes how Glimpse AI(“Glimpse,” “we,” “us,” or “our”) handles information in connection with the Glimpse macOS application (the “App”), our website, and related services (together, the “Services”). By using the Services you agree to this policy. If you do not agree, do not use the Services.
1. Information we collect
Information you provide
- Account information. When you create an account we collect your email address and authentication details. Your account and authentication are handled by our infrastructure provider (Supabase).
- Billing information. If you purchase a paid plan, payments are processed by our third-party payment processor (Stripe). We do not receive or store your full card number. We retain limited records such as plan, subscription status, billing period, and invoice history.
- Communications. If you contact support, we keep the messages and any information you choose to include.
Information processed on your device
- Screen content (OCR). When you summon Glimpse, the App captures the active window and converts pixels to text on your Mac using Apple frameworks (ScreenCaptureKit and Vision). This processing happens locally.
- Documents. Text you extract from files (such as PDF or DOCX) is processed locally to build context.
- Conversations. Your conversation history is stored locally on your Mac (SQLite). API keys you supply are stored in the macOS Keychain.
Information sent to AI providers
Glimpse does not send your screen content or questions anywhere until you submit a query. When you do, the relevant context and your prompt are sent to the AI provider you configure (for example, your chosen model provider) in order to generate a response. That provider processes the request under its own terms and privacy policy, which we do not control. You are responsible for reviewing and accepting the terms of any provider you connect.
Optional cloud sync
If you enable iCloud/CloudKit sync, your conversations and saved “memories” are synced to your private Apple CloudKit database, controlled by your Apple account. This is optional and off unless you turn it on.
Information collected automatically
The App does not send usage telemetry by default. Our website may collect standard technical data (such as IP address, browser type, and pages viewed) through server logs and may use privacy-respecting analytics. We do not use this data to build advertising profiles.
2. How we use information
- To provide, maintain, and secure the Services;
- To process payments and manage subscriptions;
- To respond to support requests and communicate with you;
- To detect, prevent, and address fraud, abuse, security, and technical issues; and
- To comply with legal obligations and enforce our terms.
3. Legal bases (EEA/UK users)
Where the GDPR applies, we process personal data on the basis of: performance of a contract (providing the Services you request); our legitimate interests (securing and improving the Services); compliance with legal obligations; and your consent where required (which you may withdraw at any time).
4. How we share information
We do not sell your personal information. We share it only with:
- Service providers who process data on our behalf (such as Supabase for accounts and Stripe for payments), bound by contractual confidentiality and security obligations;
- AI providers you configure, solely to fulfill the requests you submit;
- Legal and safety recipients where we believe in good faith that disclosure is required by law, regulation, legal process, or to protect rights, property, or safety; and
- Successors in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.
5. Data retention
We retain account and billing records for as long as your account is active and as needed to comply with legal, accounting, or reporting obligations. Content processed on your device remains under your control and is deleted when you delete it locally or delete the App.
6. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials and any API keys confidential.
7. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, port, or restrict processing of your personal information, and to object to certain processing. California residents have rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them; we do not sell or share personal information as those terms are defined under California law. To exercise any right, contact us at teamglimpseai@gmail.com. We may need to verify your identity before acting on a request.
8. International transfers
We and our service providers may process information in countries other than your own. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for such transfers.
9. Children
The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance.
11. Contact
Questions about this policy or your data? Contact teamglimpseai@gmail.com, or write to Glimpse AI.